Junior Internal Account Manager

If you’re looking to grow your career with a forward-thinking team that truly values innovation and impact, you’ll fit right in. \n\nWe welcome applicants from all backgrounds and aim to offer all our staff the support they need to achieve their career goals. We particularly welcome candidates form under-represented groups in the Tech Community.\n\nWhat you can expect from us: \n\nTraining: Guaranteed investment in your personal and professional development, including 6 days paid study leave.\nWork / Life Balance: 25 days annual leave plus flexible working opportunities.\nWellness and Wellbeing: We take our teams health seriously. Activities, socials and coaching are routine to us. \n\nThe Role\n\nAs a Junior Internal Account Manager, you’ll be a key player in our dynamic Sales and Business Support teams.

You’ll work closely with Account Managers, Directors, and other teams to ensure our customers get the best service and value. In addition, you will handle some logistics coordination and project management assistance to ensure timely delivery and smooth operations. This role is perfect if you’re organised, proactive, and ready to learn – with plenty of room to grow!\n\nWhat you’ll be doing:\n\nSales Support and Administration: Collaborate with Account Managers to prepare and issue quotes, process customer orders, manage deal registrations, and more.\nPrice Optimisation: Work with distributors to secure the best pricing for our deals.\nOrder Management: Keep the flow moving by ensuring orders are processed, purchase orders are placed promptly, and all order details are accurate and up to date.\nForecasting and Reporting: Maintain forecasts, and report updates to the Renewals and Business Support Manager.\nProject Management: Support planning, scheduling, and tracking of IT projects across multiple workstreams.\nLogistics: Help manage procurement, logistics and inventory of IT equipment, including assisting with the safe handling and arrangement of boxes. \nCross-Team Communication: Act as a bridge between Sales, Finance, Project Management, and other teams, ensuring everyone has the information they need.\nContinuous Improvement: Help us keep refining and improving our systems and processes.\nLearning and Development: Participate in training to boost your technical skills and knowledge, with opportunities to achieve vendor certifications.\n\nKey Experience:\n\nDeliver Results: Love hitting goals, whether it’s closing deals, managing renewals, or getting the best prices.\nThrive on Collaboration: Enjoy building relationships and working together with customers and colleagues alike.\nHave a Competitive Edge: Driven, resilient, and commercially savvy, with a knack for getting things done.\nAre Organised and Proactive: Able to manage your own work and deadlines with confidence.\nBring Product Knowledge: Have, or are ready to learn, strong product knowledge to add value in every interaction.\n\nPersonal Attributes:\n\nStrong interpersonal and relationship-building skills.\nProfessional, approachable, and customer focused.\nSolid organisational and time management skills.\nProficient in Excel, Word, and Outlook.\nExperience with Salesforce is a plus