Concession Manager

This is a 6-month fixed-term opportunity with the potential to extend, offering the chance to grow with the brand and be part of an exciting retail journey.\nAt the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, with the crocodile as its iconic rallying signature.\nPresent in nearly 100 countries, Lacoste is a globally recognised French brand known for its distinctive expertise - from product creation to omnichannel retail.\nAt Lacoste, elegance goes beyond style - it influences everything we do, including our social and environmental commitments.\nJoining Lacoste means becoming part of a global community of 8,500 people, united by a shared ambition to move forward and build the future. We are committed to equal opportunities, developing talent, and embracing diversity.\nYour mission as a Concession Manager\n * Inspire, lead, and develop a high-performing team to drive sales though the delivery of exceptional customer service\n * Drive brand awareness, customer engagement, and sales performance in line with business objectives\n * Take full ownership of sales targets and KPIs, consistently striving to exceed them\n * Maintain a premium, welcoming environment that reflects Lacoste standards and values\n * Oversee all aspects of concession operations, ensuring excellence and efficiency\n * Represent and embody the Lacoste brand and values every day\nWhat we offer\n * Competitive salary\n * Attractive commission scheme\n * 28 days annual leave (inclusive of bank holidays)\n * Up to 65% employee discount on Lacoste products\n * Employee Assistance Programme\n * Uniform allowance\nWhat you bring\n * Proven experience in a retail management role\n * Strong leadership and people management skills, with the ability to motivate and develop a team\n * A passion for delivering an exceptional customer experience\n * A commercially driven mindset with strong sales and KPI awareness\n * Excellent communication, organisational and problem-solving skills\n * Adaptability and the ability to thrive in a fast-paced department store environment\n * Strong team spirit and a collaborative attitude\n * Alignment with Lacoste values: Play by Daring, Play with Elegance, Play as One Team, Play with Tenacity\nTo Apply\nIf you feel you are a suitable candidate and would like to work for Lacoste, please click apply to be redirected to our website to complete your application